Store Manager

Overview

Store Manager Jobs in Auburn Hills, MI at Fashion Brand

Store Manager

Position Summary

The Store Manager is responsible for leading all aspects of store performance by creating an engaging customer experience, developing high-performing teams, and driving operational excellence. This role oversees day-to-day store operations, ensures achievement of financial and sales goals, and promotes a culture of accountability, collaboration, and continuous improvement. The Store Manager serves as a role model for company values while maintaining brand standards and delivering outstanding business results.

Key Responsibilities

Leadership & Business Performance

• Lead the store team to achieve sales, profitability, and key performance metrics.
• Monitor business performance, identify opportunities, and implement action plans to improve results.
• Manage store expenses, payroll, inventory, shrink, and operational budgets.
• Maintain flexibility to support business needs, including evenings, weekends, and peak business periods.
• Lead by example through professionalism, accountability, and a customer-first mindset.

Team Leadership & Talent Development

• Recruit, hire, onboard, and retain top talent to build a high-performing team.
• Foster an inclusive, positive work environment focused on engagement and professional growth.
• Provide ongoing coaching, performance feedback, and development opportunities for all associates.
• Identify emerging leaders and support succession planning for future management opportunities.
• Address performance concerns promptly and consistently while recognizing and rewarding strong performance.

Customer Experience

• Deliver an exceptional customer experience that reflects the company’s brand standards and selling culture.
• Coach associates to build meaningful customer relationships and drive brand loyalty.
• Motivate the team to consistently exceed customer expectations through personalized service.
• Communicate sales goals and performance updates throughout the day to inspire results.

Store Operations

• Oversee all daily operational activities to ensure efficiency and compliance with company standards.
• Create schedules that maximize customer service while effectively managing payroll budgets.
• Ensure all associates understand and follow company policies, operational procedures, and safety standards.
• Serve as Manager on Duty (MOD), resolving customer concerns and supporting store operations as needed.
• Partner with Loss Prevention to reduce shrink and safeguard company assets.

Visual Merchandising & Inventory

• Maintain visual merchandising standards that reflect the brand image and support sales objectives.
• Oversee inventory accuracy through effective receiving, replenishment, and stock management processes.
• Ensure merchandise is presented according to company guidelines and store presentation standards.
• Maintain a clean, organized, and safe sales floor and stockroom environment.

Leadership CompetenciesResults Driven

• Uses business metrics and KPIs to guide decisions and improve store performance.
• Takes initiative to identify opportunities and acts quickly to achieve business objectives.

Effective Communication

• Clearly communicates expectations, priorities, and business updates.
• Listens actively and promotes open, respectful communication across the team.
• Demonstrates proficiency with Microsoft Office and quickly adapts to new technology and internal systems.

Coaching & Development

• Builds team capability through consistent coaching, training, and constructive feedback.
• Creates development plans that help associates reach their full potential.

Decision Making & Problem Solving

• Evaluates situations objectively and makes informed business decisions.
• Uses sound judgment, resourcefulness, and empathy to resolve challenges effectively.

Adaptability

• Responds positively to changing priorities and business demands.
• Embraces innovation and continuously looks for ways to improve processes and performance.

Collaboration

• Builds strong relationships across all levels of the organization.
• Encourages teamwork, mutual respect, and shared accountability for achieving store goals.

Professionalism

• Demonstrates integrity, accountability, and respect in every interaction.
• Maintains composure under pressure while supporting a positive workplace culture.

Qualifications

Education

• High school diploma or equivalent required.
• Bachelor’s degree preferred.

Experience

• Minimum of 3–5 years of retail management experience in a specialty retail environment or comparable leadership role.
• Proven success leading teams, achieving sales goals, and managing store operations.
• Strong skills in customer service, talent development, visual merchandising, inventory management, and operational execution.
• Ability to lift up to 50 pounds, climb ladders, and move throughout the sales floor and stockroom as needed.

Job Type: Full-time

Pay: $60,000.00 – $64,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Retail management: 3 years (Required)

Ability to Commute:

• Auburn Hills, MI 48326 (Required)

Work Location: In person

Title: Store Manager

Company: Fashion Brand

Location: Auburn Hills, MI