Overview
Store Manager Jobs in Mumbai Metropolitan Region at ORRA Fine Jewellery
Title: Store Manager
Company: ORRA Fine Jewellery
Location: Mumbai Metropolitan Region
Skills:
Leadership, Customer Service, Sales Management, Problem Solving, sales drive, Below The Line Advertising,
Company Overview
ORRA Fine Jewellery is India’s finest diamond jewellery retail chain with a network of 89 stores, across 34 cities and 5 global design centres. Headquartered in Mumbai and employing between 1001-5000 individuals, ORRA is a prominent figure in the retail industry. More details can be found on our website: ORRA Fine Jewellery.
Job Overview
We are seeking a Senior Store Manager to lead our Mumbai location. This full-time position demands a professional with a work experience of up to 10 years in a similar role. The successful candidate will play a pivotal role in driving sales, managing store operations, and ensuring customer satisfaction.
Qualifications And Skills
Proven leadership skills with the ability to manage, mentor, and motivate a store team effectively.
Strong background in customer service with a keen focus on providing an exceptional shopping experience.
Demonstrated experience in sales management, including the ability to achieve and exceed sales targets.
Proficient problem-solving abilities with a strategic approach to overcoming challenges and obstacles.
Sales drive and enthusiasm for the retail jewellery industry, capable of inspiring the team and customers alike.
Experience in implementing Below The Line Advertising strategies to drive store traffic and promotions.
Excellent communication and interpersonal skills for effective interactions with clients, team members, and stakeholders.
Analytical skills to interpret sales data, identify trends, and make informed business decisions.
Roles And Responsibilities
Oversee daily store operations to ensure smooth and efficient functioning.
Lead, mentor, and develop the store team, fostering a collaborative and high-performance work environment.
Drive sales targets by implementing effective sales strategies and monitoring progress.
Ensure an exceptional customer experience through high standards of service and a welcoming store environment.
Handle customer inquiries, complaints, and feedback professionally to maintain customer satisfaction.
Manage inventory levels, ensuring stock availability and accurate record-keeping.
Implement Below The Line Advertising initiatives to boost store visibility and attract customers.
Analyze sales data and market trends to make informed decisions and improve store performance.
