Overview
Store Manager (45hr) – Sterns Centurion – Pretoria Jobs in Gauteng, South Africa at TFG (The Foschini Group)
Title: Store Manager (45hr) – Sterns Centurion – Pretoria
Company: TFG (The Foschini Group)
Location: Gauteng, South Africa
Responsibilities
JOB DESCRIPTION
Driving turnover to ensure achievement of targets
Controlling expenses
Managing stock losses to ensure shrinkage is in line with the Company standard
People management, including recruitment, development of staff, employee relations, performance management
Executing in-store merchandising strategy and standards
Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Experience
A Grade 12 qualification
A minimum of 3 years retail or admin experience
Previous Retail Management experience
Skills
Have an interest in fashion
A passion for excellent Customer services and sales environment
Figure and admin orientated
Organised and thorough
Profit and turnover driven
Able to manage risk within the store
The ability to communicate and persuade effectively at all levels
Ability to show initiative and be resourceful
Ability to source and implement effective solutions in a fast-paced environment
Customer Service Delivery
Office Systems
Policy & Procedures
Strategic Sales Planning
Managing the Sales Process
Customer Value Management
Behaviours
Action Oriented – readily takes on new challenges and opportunities with a sense of urgency and eagerness
Builds Networks – establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
Customer Focus – understands, anticipates, and meets the needs and expectations of customers
Directs work – effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
Drives Engagement – inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
Ensures Accountability – takes accountability and ensures others are held to account on agreed upon performance targets
Optimizes Work Processes – assesses and improves the efficiency, effectiveness, and quality of various work processes
Values differences – recognises, respects, and appreciates the diverse values, beliefs, and perspectives of other
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
About Us
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that
Inspire our Customers to live their Best Lives
and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it’s a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.
We’re the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?
About The Team
Our
TFG Jewellery
brand consists of the leading jewellery stores in South Africa – American Swiss, Sterns and Galaxy & Co. For smart, fashion-forward individuals who love a little sparkle, these are the stores for you. We pride ourselves on creating jewellery and accessories that complement your daily outfits with the luxury of brilliance.
