Overview
Store Manager Jobs in Johannesburg, Gauteng, South Africa at Undisclosed
Title: Store Manager
Company: Undisclosed
Location: Johannesburg, Gauteng, South Africa
For a high end Gifting and Decor Shop Store Manager, we are looking for a blend of retail management skills, customer service experience, and a good eye for design, decor. Here’s a detailed list of job requirements:
Qualifications:
High school diploma or equivalent required; a degree in Business, Retail Management, Marketing, or Interior Design is a plus.
Certification in Retail Management or a related field may be beneficial.
Area: Hyde Park , Sandton
Experience:
Minimum of 3-5 years in retail management, ideally in gifting, home decor, or lifestyle products.
Previous experience in leading a team, training staff, and managing store operations.
Strong background in sales, merchandising, and customer service.
Skills:
Leadership: Ability to motivate and manage a team of employees, set goals, and monitor performance.
Customer Service: Excellent interpersonal skills to handle customer queries, complaints, and requests effectively.
Product Knowledge: Understanding of gifting and decor trends, along with the ability to educate staff and customers on the product range.
Visual Merchandising: Knowledge of display techniques, creating an aesthetically pleasing shopping environment, and staying updated with current decor trends.
Sales Skills: Ability to drive sales, meet targets, and implement promotional strategies to increase store revenue.
Inventory Management: Strong organizational skills for managing stock levels, ordering new products, and ensuring the store is fully stocked.
Financial Management: Basic understanding of budgeting, tracking store performance, and managing store costs.
Traits:
Attention to Detail: Ensuring products are displayed beautifully, and inventory is organized efficiently.
Creativity: Ability to help design attractive store layouts and visual displays.
Problem-Solving: Ability to handle customer issues, staffing challenges, or operational problems swiftly.
Communication: Strong verbal and written communication skills for dealing with employees, customers, and suppliers.
Technical Skills:
Experience with POS (Point of Sale) systems and retail management software.
Proficiency in MS Office (Word, Excel, PowerPoint).
Knowledge of e-commerce platforms
Other Requirements:
Ability to work flexible hours, including weekends and holidays.
Ability to lift and carry products, as well as stand for long periods.
A strong sense of style and a keen eye for trends in home decor and gifting.
