Overview
Store Manager – Burbank Jobs in Burbank, CA at Fashion Nova
Title: Store Manager – Burbank
Company: Fashion Nova
Location: Burbank, CA
About UsFashion Nova is the world’s leading trend-to-market fashion and lifestyle brand with high-growth categories across its Women, Men, Kids and Beauty divisions. Renowned for delivering the most-wanted styles to millions worldwide, Fashion Nova earned the title of the Top 5 Most-Searched Fashion Brand on Google in 2022, alongside Louis Vuitton and Nike.
Founder & CEO Richard Saghian launched the brand in 2006, from a retail location in Los Angeles. After multiple store openings, Saghian launched the e-commerce website for Fashion Nova in 2013, pioneering a disruptive social commerce model of affordable, on-trend, size-inclusive clothing online– powered by an innovative, social media-first marketing strategy.
Today, Fashion Nova has amassed over 40 million social media followers, with annual sales of approximately $2 billion!
The brand’s name has been featured in chart-topping hit songs by Cardi B, Drake, 21 Savage, Saweetie, The Game, Tyga and Offset and its styles have been worn by many celebrities, artists and athletes including Meg The Stallion, Ice Spice, Chris Brown, Floyd Mayweather, Rick Ross, Kourtney Kardashian, and Kylie Jenner.
Role OverviewPlan and direct the day-to-day operations of the store. Develop strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base. Maintain high store standards and conditions and foster a positive environment.
Ensure customer needs are met, complaints are resolved, and service is quick and efficient. Ensure all products and displays are merchandised effectively to maximize sales and profitability. Forecast staffing needs and develop a recruiting strategy to provide optimal staffing in all areas. Collaborate with People & Culture to develop staff and ensure that career pathing remains scheduled.
Responsibilities
Motivate and inspire the team by delivering a compelling vision and purpose which encompasses the Company’s core values
Achieve sales plans through business analysis, effective planning and managing the controllable components of the Profit & Loss (P&L) Statement to achieve all store financial and expense targets
Execute the store business plan to drive Key Performance Indicator (KPI) results and maximize business opportunities
Maximize store volume and profits through excellent staffing, superb customer service, operational excellence, and attention to detail in a fast-paced environment
Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results
Ensure store goals are supported and achieved by the correct use of all resources and communication channels
Recognize and properly resolve issues communicating in a timely manner to the District Manager and collaborate to develop a plan for resolutions
Lead talent selection, training, coaching, engagement, retention, and recognition initiatives for the retail team
Build and support effective relationships with associates, peers, and supervisors to effectively lead positive change
Supervise the efficient and productive handling of all merchandise including shipment receipt and processing, floor sets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP)
Lead and model the brand and customer service standards
Train and coach team members on effective sales techniques and …
