Overview
Store Manager – Fashion Valley, San Diego Jobs in San Diego, CA at Fendi
Position
As a Fendi Store Manager, you will be the owner of the business, a Fendi Ambassador, and accountable for overall store performance. You will oversee and lead the management of the store, employees, merchandise and achieve store targets while building a positive experience for the internal and external client. You are responsible for leading and inspiring the team, building succession plans and internal growth paths for all team members.
Responsibilities:
Business Development and Performance Management:
- Drive and increase sales performance for overall business.
- Analyze the business, propose, and implement action plans to improve results, generate sales for each product category new crafting clients and reactivating former ones.
- Develop a sales strategy, working cross-functionally with corporate partners.
- Market authority, identifying new opportunities to attract and retain clients.
Job responsibilities
- Develop and deliver events and incentives to grow the business.
- Work closely with the merchandising team to ensure that appropriate stock and assortment levels are met.
- Be present on the sales floor, continuously empower sales staff to meet assigned sales through authentic client experience.
- Collaborate with the Retail Events team for the organization of local events.
Client Management:
- Lead customer service quality, to meet customer expectations by offering excellent customer service standards and mentoring the team.
Profile
- Develop dedicated Fendi customers, implement appropriate CRM tools and maintain customer database.
- Act as brand ambassador to strengthen/form relationships with VIP clientele/prospect customers.
- Improve Mystery Shop Results with action plans.
- Cultivate a strong private appointment culture.
Administrative & Operations Management:
- Ensure alignment and partnership between front of house and back of house.
- Complete all vital administrative paperwork in a timely manner including crafting staff work schedules and ensure appropriate store coverage.
Additional information
- Control vital actions to optimally control costs and ensure efficient operation in store.
- Review and submit sales and operational reports to management in adherence to company’s critical metrics and policies.
- Ensure maintenance of cycle counts, inventory accuracy and shrink requirements.
- Full Profit and Loss responsibility for the store, with particular attention given to controllable expenses, sales plan, and inventory management.
- Ensure team follows all company policies and procedures
- Lead the team with health and safety protocol and processes
Visual Merchandising:
- Maintain merchandising standards.
Skills development opportunities
- Ability to work in a collaborative team environment.
- Ability to lift boxes/weight up to 10 lbs.
- Organizational and strong digital literacy required.
Must have flexible schedule: some nights, weekends, and holidays.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform key job functions.
At our Maison, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more.
The compensation for this position ranges from $140,000-155,000K annually . The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.
Recruitment process
Qualifications:
- Minimum 5 years’ related experience, luxury retail preferred.
- Strong drive for results; goal oriented.
- Excellent social skills: the ability to communicate optimally both verbally and in writing.
- Ability to use POS system and its inventory management functions.
- RTW experience preferred.
- Foreign language skills are a plus.
FENDI
MAISON
The Fendi Maison was established by Adele and Edoardo Fendi in Rome in 1925. The opening of the first Fendi boutique – a handbag shop and fur workshop followed. Soon winning international acclaim, Fendi emerged as a brand renowned for its elegance, craftsmanship, innovation and style.
Called by the legendary five Fendi sisters, the collaboration with the late Karl Lagerfeld began back in 1965 and lasted 54 years. In 1992, Silvia Venturini Fendi seconded him in the Artistic Direction; in 1994, she is given the direction of Accessories and later of Menswear.
In 2000, the LVMH group acquires Fendi becoming in 2001 its majority shareholder. Appointed in 2020, Kim Jones held the role of Artistic Director of Couture and Womenswear until 2024. Since 2020, Delfina Delettrez Fendi, fourth generation of the Fendi family, is Artistic Director of Jewellery. Today Fendi is synonymous with quality, tradition, experimentation and creativity.
Title: Store Manager – Fashion Valley, San Diego
Company: Fendi
Location: San Diego, CA
