Overview
Store Manager (LOEWE) Jobs in Federal Territory of Kuala Lumpur, Malaysia at LVMH Fashion Group Asia Pacific
Title: Store Manager (LOEWE)
Company: LVMH Fashion Group Asia Pacific
Location: Federal Territory of Kuala Lumpur, Malaysia
About LOEWE
Created in Spain in 1846, LOEWE approaches 175 years as one of the world’s major luxury houses. Since 2013, under LOEWE’s creative director, Jonathan Anderson, the brand has started a new chapter, presenting itself to the world as a house focused on craft and culture; evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.
LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand’s belief in the importance of craft in today’s culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft, and culture around the world.
JOB DESCRIPTION
Role Mission
As aStore Manager,you will constantly seek out business opportunities to exceed commercial results, driven by an entrepreneurial spirit. You will coach and develop the team in a style which is personable and hands-on. You will inspire your team to always put the client first, continually looking for ways to exceed the client’s expectations.
Responsibilities
Team Management and Development
Grow and develop your team through regular coaching and feedback. Identify their strengths and development opportunities and partner with the relevant departments to create meaningful individual development plans
Identify, recruit, and develop talent, securing succession plans
Manage and inspire the team to drive the business and create innovative solutions, creating an encouraging, empowering, positive, and motivating environment
Organize the team and shop floor coverage in an effective manner to meet the changing business needs
Provide support and guidance to new joiners, ensure their onboarding path is fully completed so their integration to the company is positive
Communicate with passion and inspire the team on company messages and information during morning briefings, training, one to one meeting
Client Experience
Lead from the front, role modelling the way to connect with clients and coaching the team on the selling ceremony “in the moment”
Manage the customer flow through effective forward planning and reactive organization to ensure each client is given the correct level of service and no client is left unattended or unacknowledged
Build a client centric mindset within the store which focuses on always exceeding the client expectations
Develop client database by optimizing data quality and quantity
Train and develop the team to be confident ontheir after sales knowledge
Business Development
Grow the top line sales of the store, identifying opportunities and maximizing potential
Develop, define and implement relevant and tangible action plans in line with company’s needs and expectations
Focus on category development within the store, collaborating with all the relevant functions to ensure each category potential is maximized
Build, grow and develop a loyal client base, utilizing all available tools and opportunities
Acts as a brand promoter, networking and creating awareness through representation of the brand at local activities
Connect with internal and external peers in the market to create an effective collaborative network
Understands external competitive landscape and market…
