Overview

Store Manager – Luxury Retail Jobs in New York, NY at SBH Fashion

Title: Store Manager – Luxury Retail

Company: SBH Fashion

Location: New York, NY

Job Title: Store Manager – Luxury Retail (Madison Avenue)

Position Overview

The Store Manager will lead the launch and ongoing success of a flagship boutique on Madison Avenue. This role requires a highly experienced luxury retail leader with a deep understanding of the Madison Avenue clientele, a proven track record in store openings, and the ability to cultivate an elite client base. The Store Manager will act as a brand ambassador, driving business performance while upholding the brand’s Italian heritage, craftsmanship, and luxury positioning.

Key Responsibilities

  • Lead all aspects of store opening, including hiring, training, operational setup, and launch execution
  • Build, develop, and manage a high-performing luxury sales team
  • Deliver exceptional client experiences aligned with luxury service standards
  • Establish and grow a strong client book, with a focus on VIP and repeat clientele
  • Drive sales performance, KPIs, and profitability for the boutique
  • Maintain the highest standards of visual merchandising and brand presentation
  • Oversee daily operations including inventory, reporting, and compliance
  • Partner with corporate teams on marketing initiatives, events, and client activations
  • Represent the brand within the Madison Avenue luxury community

Qualifications

  • Extensive luxury retail management experience on Madison Avenue (required)
  • Proven store opening experience (flagship or boutique preferred)
  • Strong existing client book and network within the luxury market
  • Demonstrated leadership skills with the ability to recruit and develop top talent
  • Deep understanding of luxury clienteling and CRM strategies
  • Excellent business acumen with a track record of exceeding sales goals
  • Availability and willingness to travel to Italy for brand training

Preferred Attributes

  • Experience with luxury denim or premium apparel
  • Strong connection to the NYC luxury fashion community
  • Entrepreneurial mindset with a hands-on leadership style
  • Highly polished, professional presence aligned with a luxury brand image
  • Passion for Italian craftsmanship, tailoring, and product storytelling

Salary $150,000-$175,000 + Bonus

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