Overview
STORE MANAGER – NEIMAN MARCUS, BEVERLY HILLS Jobs in Los Angeles County, CA at CELINE
Title: STORE MANAGER – NEIMAN MARCUS, BEVERLY HILLS
Company: CELINE
Location: Los Angeles County, CA
Profile
PERMANENT / FULL-TIME
Symbol of elegance and authentic luxury with its sophisticated and timeless Collections, CELINE is a French Leather-Goods and Couture House, driven by a strong artistic and holistic vision.
CELINE’s ambition is to be one of the most iconic luxury brands worldwide. To make this vision a reality we are looking for agile, passionate and authentic personalities who are eager to evolve in a highly creative and challenging environment.
YOUR WORK ENVIRONMENTThe Celine Concession Store Manager is responsible for overall management of the concession, staff, merchandise, and customer service. They will also be responsible for achieving sales objectives, maintaining, and achieving high operational and merchandising standards and goals, building highly motivated teams, and developing associates to the next level.
YOUR IMPACTOrganization:
Maintain a clear and effective store organization (by support functions and product categories)
Communicate on all organizational changes within the store
Staff Development and Retention:
Play a key role in team motivation by establishing a real team spirit and teamwork environment
Monthly review of staff on One-to-One basis
Evaluate individual staff performance through PCR process
Retain staff by identifying and developing growth potential of individual staff members
Customer Service:
Assist sales associates with various customer service issues
Coach and develop the team to maintain the highest degree of customer service
Operations:
Use Retail Pro and its inventory management functions
Work with Buyer for OTB and ordering responsibilities
Provide monthly qualitative and quantitative business reports
Maintain positive relationship with members of corporate office, regional office, and other stores
Full Profit and Loss responsibility for the store, with particular attention given to controllable expenses and sales plan
Maintain accurate SKU levels, dollar levels and model stocks using current P.O.S. system.
Be fully trained in P.O.S systems and to ensure that the staff is proficient as well
Cycle/Physical inventory requirements must be met
Store Appearance:
Adhere to Grooming and Styling standards, lead by example, and enforce the standards within the entire team
Monitor the general appearance of the store: cleanliness, store maintenance, organization of sales area and back-of-house
Additional information
Administration:
Ensure that key documents are kept in store
Build staff work schedules and ensure appropriate store coverage
Manage planning of paid holidays, absences, and report accordingly
Sales:
Continuously empower sales staff and ensure principles of Céline customer service are followed
Drive sales to meet or exceed sales budgets
Find opportunities to aid sales associates in fortifying client relationships through clienteling
Follow on a day-to-day basis the sales performance of the sales associates and the store as a whole
Set individual monthly objectives for each member of the team
Product Category Management:
Understand and explain store performance by category
Keep all product support tools well organized and ensure all team members have access to the information
Store Visuals:
Maintain merchandising standards in partnership with the Visual Merchandiser
Human R…
