Overview
Style Advisor Jobs in New York City Metropolitan Area at GIVENCHY
Title: Style Advisor
Company: GIVENCHY
Location: New York City Metropolitan Area
Givenchy, the epitome of audacity in luxury fashion, invites you to join as aStyle Advisorin our Soho location. Immerse yourself in audacious collections and deliver personalized shopping experiences defining Givenchy’s legacy.
ROLE OVERVIEW
A style advisor will strive to play a significant role in providing a personalized client experience and building strong client relationships, while meeting and exceeding sales targets.
KEY RESPONSIBILITIES
Consistently achieve and exceed monthly/annual sales targets
Maintains personal accountability for individual performance objectives
Applies an omni-channel approach to recommend merchandise across all channels
Consistently stays up to date with current market trends and competitors
Must maintain understanding of the brand’s product knowledge for all product categories to best service client preferences
Embody the Givenchy brand in each and every customer interaction with passion, enthusiasm while embracing our unique Givenchy Selling ceremony
Use their own unique STYLE in making guest experiences extraordinary, delivering memorable moments
Deepen and develop relationships with our guest to drive lifetime loyalty and spend to achieve and exceed monthly, quarterly and annual sales plan
Cultivate new and existing guest with on-going communication: using personalized handwritten notes, phone calls, and emails
Capture customer data through “discovery” of each guest
Implement best practices by optimizing hospitality and store amenities to create unique and personalized experiences
Drive business by being a styling visionary of seasonal product and key business essentials
Take proactive actions on the NPS performance and client feedback
Identify loyal clients’ passions and social involvement in their community in order to create CSR opportunities
Perform other duties as assigned: operations, visual merchandising, after care, inventory control
Adheres to all company policy and procedures
QUALIFICATIONS
1+ years sales, retail, hospitality or cross-industry experience
Proven history of driving sales and results
Offer engaging client interactions
Excellent communicator: written, speaking and listening
Anticipate client desires and concerns
Excellent time management
Service oriented: actively looking for ways to support clients and co-workers
College level education preferred
Reports To: Boutique Manager
OUR ENGAGEMENT / WHAT WE OFFER
We believe in our talents and are committed to supporting and developing them throughout their careers. When you join Givenchy, you become a part of a luxury house that is a member of the LVMH Group, which comprises 75 luxury houses and boasts a robust HR culture:
We support your career development within the House and career growth within the LVMH Group.
We ensure the enhancement of each individual’s skills and facilitate regular professional development discussions.
We provide health insurance, access to LVMH private sales, and other benefits.
We offer two days of home-office per week.
We develop Corporate Social Responsibility reinforce the positive environmental and social impact.
At our Maisons, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of ra…