Overview
Stylist Jobs in Bethesda, MD at J.Crew
Title: Stylist
Company: J.Crew
Location: Bethesda, MD
Job Summary
As a Stylist, you’re our key brand ambassador, embodying personal style and product passion. You’re responsible for delivering outstanding customer service that leads to genuine, loyal customer connections; working to drive the business and increase the profitability of your store. You’re as committed to helping customers find their authentic selves, as you are to delivering results and spreading a culture of product expertise across your entire team.
What You’ll Do
- Excel in the incentive-based styling program by meeting the required sales per hour (SPH) and key performance indicator (KPI) goals.
- Be the brand ambassador & product expert, building incremental sales through wardrobing.
- Utilize in-store relationships, customer profiles, and the loyalty program to attract and retain new clients.
- Build meaningful, lasting relationships through authentic, personalized interactions and one-to-one clienteling.
- Deliver a best-in-class styling experience while embodying the service expectations outlined in our selling training.
- Know your store’s neighborhood; the events, artists, local influencers and style-makers.
- Identify and host appointments and in-store events through community networking, local marketing, and college outreach.
- Stay informed about our competitors, current trends, and the interests of the local community.
- Share product feedback, insights, and ideas with the management team.
Who You Are
- Are at least 18 years old.
- Have previous experience in one-to-one clienteling.
- Thrive in a results-driven environment.
- Passionately support our brand, customers, and teams.
- Stay up to date with current fashion trends and industry developments.
- Exhibit teamwork, flexibility, and courtesy while executing tasks.
- Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
- Have scheduling flexibility, including: nights, weekends and holidays.
- Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.
Some Perks and Benefits
- Competitive base pay and bonus programs
- Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
- Entertainment, travel, fitness, and mobile technology discounts
- 401(k) plan with company matching donations
