Overview
Stylist – Bicester Village (1year FTC) Jobs in London, England, United Kingdom at Chloé
Title: Stylist – Bicester Village (1year FTC)
Company: Chloé
Location: London, England, United Kingdom
“I lived the life I wanted to.
I always wanted to remain independent, so I went for it.
I had incredible belief and boldness.
We give women freedom to dare to be themselves”
Stylist, Bicester Village
(1 Year FTC, Full-Time)
HOW WILL YOU MAKE AN IMPACT?
A Chloe Stylist is an ambassador of the maison, in charge of welcoming every guest into the Chloe family. You are a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience.
A Client Relationship Owner
Ensures every client is welcome, well taken care of and takes pride in developing long-term relationships
Is aware of CRM targets and actively engages in all actions to reach them
Implements personalised reach-out campaigns and utilises all clienteling tools available to complete CRM tasks within given timeframe
Consistently captures client data and takes notes of all qualitative information
Knows his/her portfolio of customers, and in particular the VVICs and VICs he/she handles
An Omnichannel Business Partner
Has at heart to offer excellent customer service and delivers strong business performance
Uses all omnichannel services available to grow sales
Is aware of store and individual sales and KPIs targets and actively engages in all actions to reach them
Actively completes trainings and participates in all commercial activities set by the Boutique Management & Head Office
Consistently works to achieve given sales, KPIs and CRM targets
Is aware of local trading environment and competitors ‘activities
An Operations Excellence Supporter
Ensures impeccable store environment, BOH and grooming at any time of the day and supports colleagues and managers
Proactively informs Boutique Management of any structural repair needed in store to ensure a luxurious environment at all time
Implements all guidelines related to store and BOH management and participates in inventories
Supports after sales clients and follows up to ensure impeccable after sales service
Complies with established Richemont policies and standards
WHAT MAKES OUR GROUP DIFFERENT?
Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.
We value freedom, collegiality, loyalty, and solidarity.
We foster empathy, curiosity, courage, humility, and integrity.
We care for the world we live in.
Your Journey With Us
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call
2nd Stage – Interview with the Boutique Manager for Chloe Harrods
3rd Stage – Interview with the HR Business Partner and the Retail Director
Learn More About Life At Richemont And Chloe Below
https://www.linkedin.com/company/richemont/
https://www.youtube.com/channel/UCtcz344eqsWvggwOnq-yljg
https://www.youtube.com/user/chloe/featured
