Overview

Stylist in Training / Apprentice Stylist Jobs in Riverside, NJ at Supercuts

Title: Stylist in Training / Apprentice Stylist

Company: Supercuts

Location: Riverside, NJ

Job DutiesA stylist-in-training at Regis is a temporary 90-day position designed to integrate an unlicensed, future stylist into the salon workplace and to help them learn the business. It is the stylist-in-training’s responsibility to deliver exceptional customer service and to communicate effectively with management, customers, and co-workers. Specifically, the stylist-in-training’s job duties include:

Market and grow the business

Observe other stylists/managers at work and ask relevant questions

Provide exceptional customer service

Control expenses

Promote and sell services and retail products

Answer telephones, stock and dust shelves, and sweep hair

Complete all other duties as assigned by manager

The stylist-in-training may be eligible for a promotion to the stylist position once they receive their license. A promotion to stylist is not automatically guaranteed. The stylist-in-training must apply for the stylist position to be considered for promotion. To be considered for the promotion, the stylist-in-training must: 1) possess a valid appropriate license in his/her applicable state of employment; 2) have the ability to perform the duties of the license requirements that their state allows, including, but not limited to: cutting, styling, coloring, providing wax treatments, and washing and perming hair with or without an accommodation; and 3) demonstrate that they practice Regis values of honesty, accountability, integrity, and respect.

Qualifications

Must graduate from an accredited cosmetology school and obtain the necessary license(s) to perform salon services within or before 90 days of hire-date

Ability to work in a dynamic salon environment

Good time management skills, good judgment, and the ability to multi-task

Well-developed interpersonal skills to communicate in a professional and courteous manner with customers, co-workers, and management

Computer knowledge including but not limited to point-of-sale systems and data entry

Ability to work a flexible schedule including nights and weekends

Essential Functions

Market and Grow the Business

Promote and sell services and products, including recommending and selling additional services and/or retail products which will enhance and improve the customer’s image and/or contribute to the customer’s satisfaction with services performed

Clearly convey a complete understanding of pricing for available services

Coordinate Promotional Sales displays as directed by the company using ShopTalk

Responsible for sales to walk-in retail customers

Provide Exceptional Customer Service

Understand the needs of the customer, greet each customer professionally by name, escort all clients through the salon, give salon tour when necessary

Estimate wait times for scheduled and unscheduled appointments

Answer the telephone promptly and professionally

Handle general complaints and refer customer service issues to the manager

Manage and Control Expenses

Follow weekly salon schedules as directed by Salon Manager

Correctly charge for services rendered and products purchased, including proper discounting according to Company policy

Safeguard company assets by adhering to company policies and procedures

Complete Required Administrative Tasks/Compliance

Perform a variety of tasks related to assisting salon operations, including but not limited to: answering telephones, stocking shelves, sweep…

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