Overview
Stylist – Soho Jobs in New York, NY at Maison Alaïa
Title: Stylist – Soho
Company: Maison Alaïa
Location: New York, NY
At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.
Stylist
ALAÏA | New York, NY
Reports to: Boutique Director
Role Overview
An ALAÏA Stylist is an ambassador of the Maison, in charge of welcoming every guests into the Alaia family. They are a trustworthy advisor to clients and a reliable partner to managers of the store.
Responsibilities
AClient Relationship Owner
Ensures every client is welcome, well taken care of and takes pride in developing long-term relationships
Is aware of CRM targets and actively engages in all actions to reach them
Implements personalized reach-out campaigns and utilizes all clienteling tools available to complete CRM tasks within given timeframe
Consistently captures client data and takes notes of all qualitative information
Familiar with the portfolio of customers, and in particular their VVICs and VICs
An omnichannel business partner
Offers excellent customer service and improves individual business performance
Uses all omnichannel services available to grow omnichannel sales
Is aware of store and individual Sales and KPI targets and actively engages in all actions to reach them
Actively completes trainings and participates in all commercial activities set by the SM/ASM/HO
Is aware of local trading environment and competitors ‘activities
An operations excellence supporter
Ensures impeccable store environment, BOH and grooming at any time of the day
Proactively informs SM/ASM of any structural repair needed in store to ensure a luxurious environment at all time
Implements all guidelines related to store and back of house management and participates in inventories
Supports after sales clients and follows up to ensure impeccable after sales service
Complies with established Richemont policies and standards
Qualifications
Previous experience in retail sales and operations
Excellent interpersonal, communication, and computer skills are required
Strong attention to detail with the ability to handle multiple tasks simultaneously
Ability to sit down and stand for extended periods of time
Able to work open availability including evenings, weekends and holidays
Ability to lift up to 20lb boxes regularly
Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.
We Offer
Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.
At Richemont, We Craft the Future!
Expected Salary Range:
$26-$30/hr
Salary will be determined based on relevant skills and experience.
