Overview
UX Writer Jobs in New York, NY at Rent The Runway
Title: UX Writer
Company: Rent The Runway
Location: New York, NY
About UsRent the Runway (RTR) is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel, accessories and home decor from 700+ brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times, while Hyman herself has been named to the “TIME 100” most influential people in the world and as one of People magazine’s “Women Changing the World.”
About The JobAs a User Experience writer, you are an advocate for design, creating intuitive, delightful product experiences that help users accomplish their goals. You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points.
Sitting on the Product Design team, you will work with UX and creative designers, product managers, engineers, and members of marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and hard data to inform content choices, and are an expert in your product.
What You’ll Do
As the sole UX writer, it will be your responsibility to ensure all content on renttherunway.com and the RTR app follow the brand tone, is clear and simple for customers, and removes unnecessary friction from the experience
Understand customer goals, business requirements and technical constraints to craft something memorable and actionable
Write with care and style whether it’s for buttons, modals, and tooltips or large, multi-page experiences
Work closely with product designers, product managers, and other team members to ensure the right messages and information are getting to the right audiences
Incorporate content guidelines and best practices to our Design System
About You
3+ years of experience in-house at a high-growth consumer brand or an agency
Bachelor’s degree in English or Journalism, with a fashion emphasis preferred
Smart, solid portfolio of samples that show how you think and write
Passionate about UX and the role content plays in the overall product experience
Strong product thinking, and the confidence to advocate for design changes when needed
Ability to breakdown and simplify complex concepts into easy-to-understand messages
Excellent communication, editing, proofreading, and problem-solving skills
Ability to describe fashion trends and designers, and give style advice to our customer, in a sophisticated yet friendly voice
Ability to work independently and with a team in a fast-paced, deadline-driven environment, prioritizing and balancing multiple projects at once
Benefits
At Rent the Runway, we’re committed to the wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, …
