Overview

VIP Key Account Manager – France Jobs in Paris, Île-de-France, France at Vestiaire Collective

Title: VIP Key Account Manager – France

Company: Vestiaire Collective

Location: Paris, Île-de-France, France

Vestiaire Collective is the leading global online marketplace for desirable pre-loved fashion. Our mission is to transform the fashion industry for a more sustainable future by empowering our community to promote the circular fashion movement. Vestiaire was founded in 2009 and is headquartered in Paris with offices in London, Berlin, New York, Singapore, Ho Chi Minh and Hong Kong and warehouses in Tourcoing (France), Crawley (UK), Hong Kong and New York.

We currently have a diverse global team of 700 employees representing more than 50 nationalities. Our values are Activism, Transparency, Dedication and Greatness and Collective. We are proud to be a BCorp.

What You’ll Do

Identify, target, and acquire new VIP clients to build a strong and valuable portfolio

Drive consistent monthly growth in client submissions and stock acquisition

Proactively network, leveraging industry connections, events, and referrals to attract high-value clients

Nurture and develop relationships with new clients to secure long-term engagement and repeat business

Develop and implement innovative acquisition strategies, working closely with internal stakeholders

Actively seek and implement feedback to optimize outreach and engagement tactics

Communicate blockers and challenges effectively, ensuring timely support and solutions

Maintain and optimise client catalogues to maximise sales performance

Serve as a brand ambassador, delivering exceptional service and representing Vestiaire’s values in every client interaction

Exceed targets by effectively managing your time and appointment schedule

Who You Are

3+ years of experience in luxury sales, business development, personal shopping, or a client-facing luxury role

Proven track record in acquiring and retaining high-net-worth clients

Entrepreneurial mindset with a strong commercial drive and proactive approach

Excellent networking and relationship-building skills, with an established luxury client network or the ability to build one quickly

Deep knowledge of the luxury industry, market trends, and client expectations

Autonomous, target-driven, and comfortable working in a results-oriented environment

Exceptional communication and negotiation skills.Proficient in G-Suite, Salesforce, CRM, and other relevant digital tools

What we offer

A meaningful job with an impact on the way people consume fashion and promote sustainability

The opportunity to do career-defining work in a fast-growing French-born scale up

The possibility to work as part of a globally diverse team with more than 50 nationalities

Two days to help Project – reinforcing your activist journey and volunteer for an association

Significant investment in your learning and growth

Competitive Compensation And Benefits Package

As full member of our entrepreneurial project, you will be eligible to free shares

Surveys show that women and members of underrepresented communities only apply for a job if they meet 100% of the required conditions. Does this sound like you? If so, Vestiaire Collective encourages you to reconsider your application. We look forward to receiving your application!

Vestiaire Collective is an equal opportunities employer

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