Overview
Waxing Specialist – Esthetician/Cosmetologist Jobs in Houston, Texas, USA at Radiant Waxing
Title: Waxing Specialist – Esthetician/Cosmetologist
Company: Radiant Waxing
Location: Houston, Texas, USA
Type: Full Time
Category: Beauty/Hair Styling (Beauty Salon / Spa Therapist)
Position: Waxing Specialist – Esthetician / Cosmetologist
Overview
Expectations
Understand and know the three pillars of our culture:
Beautiful, Collaborative and Purposeful.
Possess self-awareness in relation to your impact on work environment.
Personable and engaging while professional.
Maintain a positive energy as a service provider, co-worker, and employee.
Ability to operate in a calm, drama-free manner.
Respectfulcommunication with tone and word choice. Open-minded with healthy personal boundaries.
Willing to learn and grow both as a waxologist and a team player.
Requirements
Basic Etiquette
Punctual and respectful of both guests and co-workers’ time.
Follow uniform rules and guidelines.
Professional look with light makeup, hair properly done, and appropriate nail length required.
Waxing/Reception Duties/ Salon Experience
Perform all Radiant Waxing services effectively and efficiently.
Answer phones with a positive, upbeat energy.
Acknowledge guests with a smile and shake hands with any new guests.
Communicate with co-workers regarding schedule changes and guest requests.
Return phone messages in a timely manner.
Offer all guests water and use of the restroom.
Review guest intake form to verify there are no contraindications.
Lead guests to suite.
Maintain a clean working environment both in the suite and in common areas.
Teamwork
Participate in team support and ‘The Dance’ with co-workers.
Offer help whenever there’s a need.
Support and encourage coworkers with any areas they may struggle.
Participate in team meetings.
Marketing
Participate in marketing events outside the salon.
Participate in individual marketing.
Participate in brainstorming marketing ideas.
Goals/Sales
Reach both individual and team goals in the following areas:
Services
Rebooking
Product Sales
Retention
Series
FWB
Maintain positive guest reviews. Unreasonable guests taken into consideration.
Actively work your books – shrink and combine services whenever possible.
Tailor and convey guest education information to each guest.
Training/Ongoing Training
Participate in initial proprietary training program.
Participate in ongoing training including, but not limited to conference calls, workshops, and quality checks.
Watch Office Hours provided by Well Biz.
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