Overview
Wholesale Assistant Jobs in Sausalito, CA at FRĒDA SALVADOR
Title: Wholesale Assistant
Company: FRĒDA SALVADOR
Location: Sausalito, CA
WHO IS FRĒDA SALVADOR?
Based in Sausalito and handcrafted in Spain, Frēda Salvador is an artisan brand that is both modern and streamlined in its approach to footwear. Designed with the self-expressive woman in mind, each style embraces confidence and exudes a casual, yet sophisticated aesthetic that resonates deeply among fashion followers. The brand is both approachable and effortless offering a sought after versatility that makes them the goto for everyday occasions.
We are a fast paced start up and are hustling everyday. We work as hard and as long as needed to get the job done. We are small, but mighty with strong values in teamwork and a positive and supportive work environment.
Expectations For All EmployeesSupports the FRĒDA’s mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect, personalization, accountability, ownership, and a commitment to our community and a diverse and inclusive work environment.
About The RoleThis role will guide and support major business operations and will drive process improvement and innovation in those efforts. This role is responsible for managing the infrastructure of the wholesale channel to create effective systems for projects, people and overall business health.
This role operates out of the Corporate HQ office.
Essential ResponsibilitiesCultivate and manage business relationships with buyers from boutiques, small retail chains, and various retail businesses in person, via email, phone, video calls, etc
Overseeing the wholesale customer journey from order placement to order delivery
Respond to customer inquiries and complaints within 48 hours, being creative in finding solutions to increase customer loyalty and happiness
Closely Manage The Relationship With Our Wholesale ShowroomOnboarding new accounts to ensure they are set up for success in carrying FREDA
Manage the customer experience for the Wholesale channel with the Wholesale Showroom – customer outreach, swaps, product knowledge, digital asset requests.
Key owner in wholesale order management – preseason + in season
This includes customer outreach, billing, allocation, fulfillment + invoicing
Manage relationship with our factor, Hildun – ensure all accounts are approved for shipping ahead of the ship window.
Communicate and work alongside the warehouse and production teams to ensure that all customer needs are met
Wholesale inventory management – monthly inventory reconciliation and analysis ensuring inventory integrity for the channel
Lead key wholesale initiatives to increase account engagement and brand awareness
Pre and post market preparation – project managing cross functional team to ensure all digital assets are created ahead of market
Sample management pre and post market
Support Wholesale sales team with operational tasks pre and post seasonal markets
This includes sample management in tandem with production, managing timelines + teams to provide all necessary assets for market
Support sales team with in season operational tasks such as GTINs, EDI, etc.
Minimum Requirements1-2 years experience in retail or wholesale appreciated
Proficient in Excel
Highly analytical with a keen eye for detail as it relates to large datasets
A natural problem solver: lead urgent projects, prioritize tasks, and overcome obstacles that come your way with autonomy.
Set a high bar when it comes to attenti…
