Overview
Wholesale & Franchise Sales Assistant Jobs in Ultimo, New South Wales, Australia at Harry’s Cafe de Wheels
Title: Wholesale & Franchise Sales Assistant
Company: Harry’s Cafe de Wheels
Location: Ultimo, New South Wales, Australia
Harry’s Café de Wheels, Sydney’s iconic pie & hot dog institution for over 90 years, requires an enthusiastic and reliable Sales Assistant to join us at our Ultimo Headquarters located nearby Broadway Shopping Centre & The New Sydney Fish Market.
We are expanding our team and are looking for an organised and personable individual to fill the role of Sales Assistant, supporting our Wholesale and Franchise sales functions by managing incoming enquiries, researching and building a pipeline of prospective contacts, and providing sales administration support, while reporting directly to the owner and fellow staff.
About Us
Harry’s Café de Wheels has proudly served customers for over 90 years, with the likes of Frank Sinatra, Sir Elton John and Prince Harry having been some of the many to sink their teeth into our iconic Tiger® Pie. It all began with Harry “Tiger” Edwards, whose frustration in finding a good late-night snack led him to open a caravan café near the front gates of Woolloomooloo naval dockyard in Sydney, Australia.
He named it ‘Harry’s Cafe de Wheels’ – a rather bold gesture at the time to the local city council whose laws required him to move the caravan a minimum of 12 inches a day. His courage, and proven skills as a boxer, earned himself the nickname “Tiger” – a name passed down to his iconic pie – which is still served in its original location in Woolloomooloo, alongside a growing number of outlets across the globe.
What We Offer
* Full-time or part-time position with a base salary plus a commission structure
* Regular weekday roster – 9am to 5pm – no weekend work required
* Opportunity to be part of a legacy brand, mentored directly by the owner, with room to grow into a broader Wholesale and Franchise Sales role
* Staff discount across all Harry’s Cafe de Wheels stores
Key Responsibilities
* Be the first point of contact and deal with phone and email enquiries relating to wholesale and franchise sales
* Qualify and manage incoming leads, ensuring timely and professional responses
* Research and identify prospective wholesale and franchise contacts to build a pipeline of new business opportunities
* Support the sales process from initial enquiry through to handover, including scheduling follow-ups and next steps
* Prepare and issue basic proposals, quotations and information packs with internal support
* Coordinate diaries and logistics for product demonstrations, tastings and sample drop-offs
* Maintain accurate records of leads, customer interactions and sales activity
* Liaise with internal teams to support the onboarding of new wholesale and franchise customers
* Provide general administrative support to the sales and franchising functions
* General office ad-hoc tasks as required
To be successful in this role, you will need:
* Experience in an administrative, customer service, or entry-level sales support role
* Strong organisational skills and willingness to follow processes and procedures
* Excellent written and verbal communication skills, with a professional and friendly phone manner
* Confidence in conducting research and reaching out to new contacts
* Digitally savvy e.g. able to use AI (Claude, ChatGPT), knowledge of Microsoft Office suite of programs (especially excel), Google Suite (calendars, gmail, forms, etc.), Xero knowledge beneficial
* The ability to respond and prioritise competing and often urgent requests in a calm and efficient manner while also maintaining high work standards and accuracy
* A genuine interest in sales, wholesale, and franchising, with an eagerness to learn and grow within the business
* Ability and willingness to work autonomously and as part of a team
If you feel you possess the required skills & attributes and believe you can fulfil this important role, please apply now!
