Overview
Workshop Supervisor Jobs in Abu Dhabi Emirate, United Arab Emirates at GEELY UAE
Title: Workshop Supervisor
Company: GEELY UAE
Location: Abu Dhabi Emirate, United Arab Emirates
Job Purpose:
To contribute to the success of their team and the organization in achieving the vision of the division and Geely by contributing to expand the customer network.
Key Responsibilities:
Smooth functioning & organization of the workshop procedures & developing its turnover & profitability.
Making a daily target/actual comparison to check turnover.
Maximum utilization of workshop capacity, man power and repair quality.
Apprentice training & coordinating on-job training with training manager.
Ensure proper communication between service reception staff & workshop through the
right details.
Preventing accidents in the workshop.
Ensuring the work quality based on QMA guidelines for repair quality.
Following the QMA and GEELY procedures & guidelines.
Working flexible hours depending on the workload.
Ensuring that all work descriptions and checking are completed correctly on the rear of the jobcard before vehicle testing.
Handling customer complaints and ensure corrective action has been taken.
Focus on quality of customer service & regular follow-up.
Communicate professionally with customers at all time before, during & after the sale.
Drive the department’s business through superior customer service and providing updated product information.
Communicate and meet with customers regularly with regard to promoting GEELY Brand.
Develop and maintain customers relations and ensure customer business growth.
Conduct team leader meetings (at least once a week) including attendance sheets & points discussed.
Maintain the highest levels of GEELY product knowledge & competitive products, personal development& integrity, quality standards and business ethics.
Takes the initiative, and suggests and develops plans to maximize utilization and increase productivity and efficiency.
Candidate Profile
Minimum 2-3 years work experience as a Workshop Supervisor with Multi-brands or a Dealership.
Strong leadership and communication skills
Sound Technical knowledge of Workshop operations
A valid UAE driving license will be an added advantage
**Please note that only shortlisted candidates will be contacted. Thank you for your interest in joining us.
