Overview
Assistant Manager Jobs in Salem, OR at CosmoProf Beauty Supply
We are looking for a result-driven retail Assistant Manager to be responsible for all sales job duties, from generating leads to closing sales. Assistant Manager duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as an Assistant Manager you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of an Assistant Manager are to achieve excellent customer service, while consistently meeting the store’s sales goals.
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service
Assess customers needs and provide assistance and information on product features
Welcome customers to the store and answer their queries
Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
“Go the extra mile” to drive sales
Maintain in-stock and presentable condition assigned areas
Actively seek out customers in store
Remain knowledgeable on products offered and discuss available options
Process POS (point of sale) purchases
Cross sell products
Handle returns of merchandise
Team up with co-workers to ensure proper customer service
Build productive trust relationships with customers
Comply with inventory control procedures
Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
Skills
Proven work experience as a Retail Sales associate, Sales representative or similar role
Basic understanding of sales principles and customer service practices
Proficiency in English
Basic Math skills
Working knowledge of customer and market dynamics and requirements
Track record of over-achieving sales quota
Hands-on experience with POS transactions
Familiarity with inventory procedures
Solid communication and interpersonal skills
A friendly and energetic personality with customer service focus
Ability to perform under pressure and address complaints in a timely manner
Availability to work flexible shifts
High school degree; BS degree in Marketing or related field would be a plus
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance
Shift:
8 hour shift
Weekly day range:
Weekends as needed
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Preferred)
Retail management: 1 year (Preferred)
License/Certification:
Cosmetology License (Preferred)
Shift availability:
Day Shift (Preferred)
Work Location: In person
Title: Assistant Manager
Company: CosmoProf Beauty Supply
Location: Salem, OR
