Overview
Assistant Merchandise Manager Jobs in Tulsa, OK at JCPenney
Title: Assistant Merchandise Manager
Company: JCPenney
Location: Tulsa, OK
Ast Mgr Merchandise West Des Moines, IA
Description
As theAssistant Manager of Merchandiseyou are accountable for contributing to profitable sales growth by leading and engaging associates, managing company merchandise standards and execution, training and developing associates, and executing sales building programs
Primary Responsibilities:
Customer Service & Sales – Models and holds team accountable for outstanding customer service. Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately. Drive planning and execution of events and credit card acquisition.
Merchandise Execution – Owns in-stock levels through merchandise replenishment activities. Maintains high merchandise presentations standards, actively leads the team in planning and execution of all merchandise and visual elements in the store. Promotes company merchandise strategy and identifies local opportunities to drive sales. Oversees efficient and clean recovery throughout the sales floor and fitting rooms.
Omnichannel – Supports Omnichannel initiatives to further drive sales and customer service. Owns the training and coaching on all Omnichannel initiatives and processes. Achieves productivity targets by reviewing available reports and developing action plans to ensure flawless execution of Omnichannel processes.
Specialty Businesses: Responsible for driving sales growth in Fine jewelry, Window & mattress business by leading and engaging associates. Owns the planning and execution of special events within specialty businesses. Responsible for ensuring the completion of all operational workload, including pricing & signing, SET workload & shrinkage prevention processes within specialty businesses.
Team Development – Oversees the productivity standards program for Store Specialty Businesses including Fine Jewelry, Window & Mattress departments. Partners with store management team to source and hire store talent for hourly positions. Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues.
Performance Standards – Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.
Core Competencies & Accomplishments:
Work experience- Minimum of 2 years retail leadership experience
Education- Bachelor degree or equivalent work experience
To achieve success at JCPenney, a manager will possess the following competencies:
Embraces a Growth Mindset:Proposes and initiates actions on new ideas that improve our product, stores or practices. Will listen to ideas and suggestions and applies ideas when appropriate, champions new initiatives. Encourages others and their self to stretch beyond current capabilities. Willing to be a catalyst for change by challenging the status quo and motivates others to make improvements. Uses the growth mindset by seeing change as an opportunity to learn and grow.
Thinks Critically:Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive company goals. Will gather the necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify assumptions and consider impacts. Uses fact-based analysis to guide …
