Overview
Boutique Manager Jobs in Singapore, Singapore at Sincere Watch Limited
Title: Boutique Manager
Company: Sincere Watch Limited
Location: Singapore, Singapore
Responsibilities:
Plan and manage all aspects of boutique operations including but not limited to inventory control & stock allocation for selected brands; expense control & loss control; sales maximization; manpower management & planning & visual merchandising
Ensure strict adherence to all security SOPs
Optimize sales performance and store’s profitability
Achieve boutique’s sales target and drive the team to achieve individual sales targets
Act as a bridge between Management and team members, ensuring all information are relayed in an accurate & timely manner
Attend bi-monthly sales meeting with internal stakeholders
Coordination with Brand agents and internal/external stakeholders
Lead and develop a team of customer-oriented, highly motivated and dynamic employees
Work closely with Management team on recruitment and identify potential candidates/employees for future career development
Analyze sales reports and come out with action plans for improvement
Conduct regular performance check-ins with team
Proactively contribute suggestions for in-store activations and sales strategies to drive traffic and sales to the boutique
Increase own’s market awareness and provide feedback to Management; be kept up to date with the recent market trends within the luxury industry
Ensure the team is well-versed with the Company’s systems (e.g. Business Central, CRM, after-sales)
Coach and mentor employees to improve product and sales knowledge
Ensure in-store training on product & brand knowledge are conducted in a timely manner
Facilitate the sharing of knowledge after each Brand training within the stipulated timeframe
Manage CRM system and ensure as much information are collected from clients
Requirements:
Diploma or Degree holder
Minimum 8 years of managerial experience in the luxury retail industry with a proven track record of achieving sales targets
Excellent leadership & team management skills
Confident, articulate and possesses excellent interpersonal skills
Proficiency in English (spoken & written) and Mandarin (spoken) to serve Mandarin-speaking clients
Sales-driven and self-motivated
Basic proficiency in Microsoft Office
