Overview
Full-Time Sales Consultant – Selfridges, London UK Jobs in London, England, United Kingdom at Christian Dior Couture
Title: Full-Time Sales Consultant – Selfridges, London UK
Company: Christian Dior Couture
Location: London, England, United Kingdom
Position
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
We are currently seeking a passionate and driven Sales Consultant to join our beautiful Selfridges concession in London, to develop client relationships and to become a specialist in Dior couture.
Job responsibilities
Responsibilities
To greet, serve and advise customers giving the highest standard of customer service at all times.
Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.
To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets
To deal effectively with customer complaints by liaising with the line manager when necessary.
Ensure a knowledge of sales targets and [department/boutique] performance on a daily and weekly basis
Follow all stock management procedures
Support the team to maintain the highest standards of housekeeping and display within the [department/boutique]
To be conversant with selling systems, cash and credit and exchange procedures.
To maintain the highest standards of housekeeping and retail standards within the store
Take all actions necessary to maximise security and prevent theft of product
To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses
Participate in team meetings and make a positive contribution
To carry out any additional duties as directed by the management team.
Profile
Experience Required
Strong knowledge of Ladies Ready-to-Wear and Leather Goods
Previous experience within luxury fashion
Excellent communication and relationship building skills
An existing client book and the ability to build long-term relationships with clients
A passion for Christian Dior and our collections
Strong knowledge of fashion and trends
Fluency in a second language (preferred)
Additional information
Must be able to work full-time
