Overview
Guest Coordinator Jobs in Charleston – South Carolina – USA at Ulta Beauty, Inc.
Title: Guest Coordinator
Company: Ulta Beauty, Inc.
Location: Charleston – South Carolina – USA
Type: Full Time
Category: Beauty/Hair Styling
OVERVIEW:
Experiencea perfect blend of deliberatepurposeand clear-eyed vision. At Ulta Beauty, some of the industrys most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creatinga real sense of belongingeven as theyre plotting a bold, strategic course ofexcitinginnovations destined to revolutionize the industry.
Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personalempowermentand growth opportunity. All with a company of unwavering strength and stability.
We are the future of beauty services. Be part of the transformation.
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We invite you tosubmit your applicationas we may have positions open now or in the near future, depending on current business needs.
THE IMPACT YOU CAN HAVE:
Whats a genuine smile worth? Or a passion for all things beauty that radiates through your voice and from every part of who you are? We think its hard to overstate, really. But as a Guest Service Coordinator at Ulta Beauty, youll quickly learn its indispensable. Because youll be the face of the services department the first point of contact for guests wanting a warm, inviting and simple beauty experience your whole approach and make-up will play a significant part of the teams overall success.
Create raving fans from the first Hello!
Youll accomplish all of this by:
Offering prompt, friendly, courteous service in the Salon pro-hair area
Managing Salon phone calls, appointment systems, guest records and Salon traffic flow
Using suggestive selling techniques (e.g., Would you like a deep conditioning treatment with your haircut today?)
Informing guests of current promotions and providing knowledgeable, professional product recommendations
Handling sales, refunds and exchanges courteously and accurately
Resolving guest concerns promptly and satisfactorily
Completing necessary paperwork in a timely, consistent and accurate manner
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THE ESSENTIALS FOR SUCCESS:
Qualified candidates will possess a high school diploma or equivalent (no prior experience is necessary). Additional requirements include:
A demonstrated competency with sales, products and service
The ability to troubleshoot and successfully rectify guest concerns
The ability to work independently and as part of a team
The ability to build strong and enduring guest relationships
Essential Functions:
On a regular basis, requires the ability to walk
On a regular basis, requires the ability to reach with hands and arms
On a regular basis, requires the ability to stand for a minimum of 4 hours
On a regular basis, requires the ability to lift and/or move 50 lbs.
On an occasional basis, requires the ability to climb a ladder and balance
On a frequent basis, requires the ability to stoop, kneel and crouch
Receptionist, Salon Assistant, Scheduling Assistant, Scheduling Supervisor, Secretary, Salon Lead, Customer Service Lead, Customer Service Representative, Service Coordinator
About:
AtUlta Beauty(NASDAQ: ULTA),the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands a…