Overview
Inventory Key Holder (San Francisco) Jobs in San Francisco, CA at Catbird NYC
Title: Inventory Key Holder (San Francisco)
Company: Catbird NYC
Location: San Francisco, CA
Catbird is looking for an Inventory Key Holder to join the retail team at our new store opening on Fillmore St in San Francisco.
The Inventory Key Holder role is part of the store leadership team, impacting store sales through customer service and excellence in store inventory operations. Inventory Key Holders are responsible for accurately & efficiently maintaining the store’s inventory as well as; directly servicing customers, training & developing others on inventory operations, and collaborating with their Store Leadership partners to meet/exceed shared store goals. The position is full time and one weekend day availability is a must.
About CatbirdIn our 20 years in business, Catbird has become an icon, the ultimate destination for gifts and jewelry. Founded in Brooklyn, NY, Catbird is a mecca for an international cast of shoppers who come to visit the brick and mortar stores of their beloved website. Both our stores and website are filled with a carefully curated selection of designers, including our in-house line of jewelry. Our Catbird line is made in our Brooklyn studio and with a few trusted partners, using ethically sourced materials and conflict-free stones. Highly trained Catbird jewelers oversee every step of the process. We are dedicated to a return to local manufacturing – what our neighborhood was famous for. Catbird is a proud member of the CFDA, certified Made in New York, and No Dirty Gold.
The key to our success is remaining true to our values:
We believe in being an anti-racist organization and actively championing diversity, inclusion, and equity
We believe in making and selling things people will want to keep forever and will bring continuous joy
We believe in doing everything we can ourselves
We believe in always thinking of the long game and not focusing on a quick profit
We believe we are the best at what we do and we work hard to make sure we know how to sustain it as we grow
We believe in treating everyone (coworkers, customers, vendors) with deep respect, kindness, and honesty
Key Responsibilities
Receive, tag, and maintain inventory throughout the store and in backstock
Oversee and maintain an organized back of house space
Maintain a deep understanding of customer habits, and be able to assist customers during busy times during the day
Pick and pack in store pick ups as needed
Lead in store pick up (ISPU) communication, with customers and store BNY partners
Restock merchandise on the floor daily and optimize floor space
Maintain store signage
Compile, organize and communicate inventory needs to the Area Manager & appropriate partners
Communicate daily through EOD emails, priorities, results, focuses for the product of the store
Check quality, quantity, and accuracy of incoming inventory
Perform routine checks on current inventory to ensure accurate stock levels
Ad hoc administrative tasks
Partner with store management to conduct quarterly inventory
Team lead role indirectly responsible for subset of store employees on the floor or as delegated by Store Manager
At times open/close the store as business needs dictate and in partnership with the Store Manager
Our Ideal Candidate
Detail oriented and organized
Strong customer service skills, always friendly and patient
Strong verbal and written communication skills
Good at prioritizing and decision making
Proficient …
