Overview
Multi Brand Advisor Jobs in Kapolei – Hawaii – USA at Ulta Salon, Cosmetics & Fragrance, Inc.
Title: Multi Brand Advisor
Company: Ulta Salon, Cosmetics & Fragrance, Inc.
Location: Kapolei – Hawaii – USA
Type: Full Time
Category: Beauty/Hair Styling, Sales
Position: Multi Brand Advisor I
Location: Kapolei
OVERVIEW
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seekgreater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The Multi-Brand Advisor (MBA) is responsible for maximizing sales in focused brands under the Estee Lauder Companies (including color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs and assisting guests in the selection and purchase of merchandise. All responsibilities are done while maintaining overall store standards, including cleanliness and replenishment. The MBA represents the image, products, and culture of Ulta Beauty and the brands they support, which include MAC, Clinique and Estee Lauder, to the Ulta Beauty guest.
This position supports the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicateproduct knowledge.
PRINCIPAL DUTIES &
RESPONSIBILITIES(
* Essential Job Functions)
The MBA is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Meet or exceed focused MAC, Clinique, and Estee Lauder brand sales and clientele goals, and contribute to meeting or exceeding the store’s goals related to retail and service sales,guest loyalty(including credit), retail shrink and omni-channel sales as set by Ulta Beauty for the store.
* Build the business by achievingsales targets, using all levers such as product services and data capture to buildguest loyalty, recruit new guests, and grow guest return rate.
* Share the benefits of theguest loyaltyprogram, including credit and the Ulta Beauty app, with guests on the sales floor.
* Ensure that each guest receivesexceptional serviceby providing a guest-friendly environment, which includes greeting and engaging every guest, personalizing service to their needs, offering samples, recommending complementary products and/or services, and informing guests of current promotions, events and services within the store.
* Build, maintain, and successfully provide superior service to every guest, every day to grow a customer list for MAC, Clinique, and Estee Lauder brand sales.
* Courteously handle sales, refunds, and exchanges.
* Have solid knowledge of the MAC, Clinique and Estee Lauder brands within the store, their heritage and know-how, and share knowledge with guests and the team.
* Perform makeup applications, skincare analysis and product demonstrations with guests to drive sales and theguest experience.
* Grow and enhance business by demonstrating and executing exclusive product demonstrations.
* Book app…
