Overview
Regional Product Specialist Jobs in Atlanta, GA at Springs Window Fashions
Full Job Description
Description:
Springs Window Fashions is hiring a Regional Product Specialist for our Dealer team to support and service our southeast region.
Preferred locations include: Atlanta, Orlando, and Charlotte
Company Overview
Springs Window Fashions is a leader in the custom window treatment industry since 1939. Headquartered in Middleton WI, we have over 8,000 associates and 18 locations worldwide. Our custom window treatments are available under the Bali, Graber, SunSetter, and Mecho brands in nearly every major retailer, in thousands of designer showrooms and showcased in large commercial buildings.
Our company has invested heavily building capabilities the last three years to become a leader in product innovation. As North America’s premier window covering company, we’re committed to creating a “Best Experience” for our consumers, channel partners and associates.
We are bringing new innovations to the market at an accelerating pace and have a lot to offer consumers who want to improve their home décor.
Dealer Sales Team
The dealer sales team is a dynamic team of sales professionals with a history of growing sales profitably and building meaningful long-term customer relationships. The Regional Product Specialist will provide technical support and expertise to independent dealers across a region, taking over as the main point of contact after orders are entered and fulfilled. Supported by a dedicated team of territory sales managers as well as the industry’s best customer service, this position represents an exciting opportunity to connect and support our customers as well as take this business to the next level.
Mission
This role will be primarily responsible for supporting customers after an order is placed, however, it also includes assisting dealers in pre-planning for an order. This role will be responsible for providing technical support, troubleshooting and potential site visits (potentially before or after the sale). The ideal candidate will have a sales mindset, be collaborative in nature, have strong communication and follow up skills, have a very high level of product expertise across the Graber product portfolio, in addition to developing close relationships with our customers.
Objectives
Collaborate with the Dealer Sales team in designated region to drive strategic initiatives.
Provide service, technical support and product training to our dealers (before and after sale).
Primary point of contact for escalated order concerns/trouble shooting and site visits across the designated region.
Must be able to lead and assist in measures and installations.
Subject matter expert; provide high-level of technical support to dealers throughout the region.
Provide troubleshooting and creative solutions when required for complex jobs/job sites.
Build value-add relationships with dealers; ensure best practices and maximize success with our product portfolio.
Provide reporting to Regional Sales Manager detailing issue resolution and educational investments.
Be a resource for our quality team, providing feedback from the field.
Salary and Other Compensation:
The annual base for this position is reasonably expected to be between $75,000 and $90,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
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Title: Regional Product Specialist
Company: Springs Window Fashions
Location: Atlanta, GA
Category:
