Overview
Store Director Jobs in Ottawa – Ontario – Canada at Sephora
Title: Store Director
Company: Sephora
Location: Ottawa – Ontario – Canada
Type: Full Time
Category: Retail, Beauty/Hair Styling
Date May 28, 2024
Location:
Ottawa, ON, CA, K1N 9J7 The Store Director manages the client service, people development, sales, productivity,
merchandising
, operational and human resource functions of their store. They ensure adherence to the SEPHORA concepts and culture, ensuring maximum profitability and compliance with SEPHORAs objectives and policies.
ESSENTIAL DUTIES AND
RESPONSIBILITIES
Store’s Budget and Business Results Forecast sales and payroll with District Manager to drive store results.
Monitor daily, weekly, monthly sales results and communicate to staff members.
Manage and measure the effectiveness of business strategies. Adjust game plan as needed.
Achieve stores sales plans and operating profits while maintaining expenses.
Develop strategies to grow business, leveraging the
customer loyalty
program, events,
product knowledge
and services.
Human Resources Maintain optimum store staffing levels to deliver an exceptional client experience while adhering to budgetary goals.
Recruit, interview, and hire for all positions according to business needs.
Train, coach, delegate to, supervise and motivate Assistant Managers and Supervisors to develop their
leadership
and business skills.
Ensure a coaching culture is present that includes timely acknowledgement of successes, and feedback on opportunities.
Ensure all team members receive quarterly development meetings and plans.
Merchandising
and Operations Conduct inventories on a timely basis and maintain updated inventory records.
Communicate inventory issues/concerns to the District Manager and key stakeholders.
Make strategic and
innovative
merchandising
decisions in accordance with Sephoras concepts when necessary, to grow the business.
EXPECTED SKILLS AND QUALIFICATIONS5 years of management experience in the retail/service industry.
Previous experience recruiting, staffing and hiring across all store positions, including
leadership
.
Effective time management,
problem solving
and
communication skills
are essential.
Maintaining composure and managerial courage are essential.
Ability to
analyze sales trends and react appropriately.
Proficiency in Windows, Word and Excel.
A High School graduate or equivalent, while a College degree is preferred.
Open availability including evenings, weekends and holidays is required.
ADDITIONAL INFORMATION
Physical Requirements:
Work in a fragrance filled environment.
Lift and carry up to 50 pounds.
Bend and stretch to stock shelves.
COMPANY OVERVIEWOwned by LVMH Moet Hennessy Louis Vuitton, the world’s leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, and
innovation
.
Sephora stores – Sephora operates approximately 1,900 stores in 29 countries worldwide, with an expanding base of over 360 stores across North America. Sephora opened its first U.S. store in New York in 1998, its first Canadian store in Toronto in 2004. Sephora’s North American headquarters is located in San Francisco, with…
