Overview
Stylist Jobs in Dubai, Dubai, United Arab Emirates at Chloé
Title: Stylist
Company: Chloé
Location: Dubai, Dubai, United Arab Emirates
A Chloe STYLIST is an ambassador of the Maison, in charge of welcoming every guest into the Chloe family.
He / She is a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience.
A CHLOE STYLIST Is
A client relationship owner
- delivers exceptional Customer Service and Takes pride in Developing long-term relationships
- is aware of CRM targets and actively engages in all actions to reach them
- implements personalised REACH-out campaigns and utilises all clienteling tools available to complete CRM tasks within given timeframe
- consistently captures client data and takes notes of all qualitative information
- knows his/her portfolio of customers, and in particular the VVICs and VICs he/she handles
An omnichannel business partner
- has at heart to offer excellent customer service and delivers strong business performance
- uses all omnichannel services available to grow sales
- is aware of store and individual sales and KPIs targets and actively engages in all actions to reach them
- actively completes trainings and participates in all commercial activities set by the SM/ASM /HO
- consistently works to achieve given sales, KPIs and CRM targets
- is aware of local trading environment and competitors ‘activities
An operational excellence supporter
- ensures Impeccable store environment, BOH and grooming at any time of the day and supports colleagues and managers
- proactively informs SM/ASM of any structural repair needed in store to ensure a luxurious environment at all time
- implements all guidelines related to store and BOH management and participates in inventories
- supports after sales clients and follows up to ensure impeccable after sales service
- complies with established Richemont policies and standards
WE LOOK FOR PEOPLE WHO DEMONSTRATE ENTREPRENEURSHIP, WHO CHERISH TOGETHERNESS, WHO STRIVE FOR EXCELLENCE, WHO EMBRACE CREATIVITY AND WHO AIM TO HAVE A POSITIVE IMPACT.