TownePlace Suites Phoenix Chandler Fashion Center – Assistant General Manager OEM

Join Our Team as an Assistant General Manager!

Are you ready to step into the spotlight? As our Assistant General Manager, you’ll be the go-to hero making sure every guest leaves with a smile and our hotel runs like a well-oiled machine! When the General Manager is away, the stage is yours—overseeing departments, boosting revenue, keeping costs in check, and helping your teammates shine. We’re looking for someone who leads with confidence, solves problems like a pro, and communicates so well everyone feels heard. If you value top-notch standards and love bringing happiness to others, this is your chance to turn every day into an adventure. Join us and spark unforgettable moments for our guests—let’s make hospitality fun!

This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

KEY SKILLS/RESPONSIBILITIES

• Captain of Collaboration: Supervise multiple departments and drive hotel profitability by skillfully managing teams and partnering with the General Manager to keep everything running smoothly.
• Master of Solutions: Proactively spot challenges and tackle them head-on to ensure every day at the hotel flows as efficiently as possible.
• Talent Scout & Coach: Play a key role in recruiting, hiring, and training Guest Services staff, and help all team members—from managers to hourly employees—grow through exciting development programs and ongoing training.
• Messenger Extraordinaire: Listen actively, understand concerns, and keep the lines of communication crystal clear with both colleagues and guests.
• Numbers Ninja: Confidently work with financial info and data, using your math superpowers to support our hotel’s operations.
• Tech Trailblazer: Make Windows Operating Systems your best friend for smooth management and insightful reporting.
• Organization Champion: Set the standard for professional appearance and grooming, making sure everyone looks sharp and meets company guidelines.
• Hospitality Hero: Bring a friendly, service-focused attitude to every guest and teammate interaction, ensuring everyone walks away happy.

EDUCATION & EXPERIENCE

• At least five years of progressive hotel experience (Rooms or Food & Beverage), or a four-year degree with 2–3 years, or a two-year degree with 3–4 years of related experience.
• Supervisory background required.
• Ability to stay calm and objective under pressure.
• Must hold or obtain certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

When visiting Chandler, AZ, book your room at TownePlace Suites by Marriott Phoenix/Chandler Fashion Center. We are one of the top extended-stay hotels near historic downtown Chandler, Phoenix, AZ, and are located just a five-minute walk from the Chandler Fashion Center Mall. Our Marriott hotel in Chandler, AZ, offers top-notch amenities and facilities. All rooms come with free WiFi & a flat-screen TV with premium cable channels. Our 1 Bedroom Suite come with separate living and sleeping areas and a fully-functional kitchen stocked with everything you need to cook a great meal. If you don’t feel like cooking, start your day with our complimentary buffet breakfast, available daily. Also be sure to check out our outdoor pool and 24-hour fitness center while you’re here. Whether you’re planning to stay for just one night, a full week or more, our extended-stay hotel in Chandler, AZ has everything you’ll need for a memorable trip. Our goal is to make every guest feel at home. What sets us apart is our team-oriented culture—we think as we, not I. We collaborate, support each other, and hold daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more. So, if you’re looking for a place where you can grow, succeed, and belong, come join us!

Application deadline for Colorado positions: